Shipping & Returns
- Shipping & Returns
Thank you for choosing Premier Cosmetics for your Premier Dead Sea skin care products. Orders placed before 2:00 PM EST, Monday through Friday will receive same day shipping. We ship worldwide with all major shipping companies in order to save you money.
Premier Cosmetics offers free shipping on all online orders over $50.00 when order shipped within the U.S., if you qualify for this free shipping offer, you may upgrade to a faster 2-3 business days shippment or choose the next day air (1 business day) for your convenience. We now offer free shipping to Canada for orders above $100, our canadian clients may also choose other shipping methods that include extra fees.
Restrictions and additional information for destinations outside the U.S
We’re sorry, but some products may have shipping restrictions designated by the manufacturer. Please see product details for specifics.
Tracking information is not available for international orders shipped via USPS.
Packing slips for orders shipped outside the U.S. show the total declared value, but do not include itemized pricing. Detailed pricing information is contained in the confirmation email you receive when you place your order. Please print or save this order confirmation receipt for your records.
Orders shipped outside the U.S. may be subject to Customs inspections and/or fees according to the regulations of the destination country. Premier-Cosmetics is not responsible for these actions or any reimbursement of Customs fees or taxes.
Some countries may hold packages in Customs for a period of time. Due to USPS guidelines, we are unable to locate these packages until 30 days after the shipping date.
Premier Cosmetics Now Offers International Shipping with MyUS.com
We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.
Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.
Note: Use MyUS.com's Personal Shopper service to make a purchase from Premier Cosmetics. MyUS.com accepts cards with international billing addresses as well as those issued by non-U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.
Follow these two steps for international delivery:
1. Get your own U.S. address in America at www.MyUS.com.
2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.
You may return any unopened items within 30 days of delivery for a full refund. We will be glad to pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You will receive your refund within four weeks of the return shipment.
In the unlikely event that you are not pleased with your purchase, you may return the product within 15 days of delivery. Products being returned must contain more than ¾ of original product. In such case the costumer will be charged for the shipping of the order even if the order had free shipping, for each of the products that been opened/used there will be a 20% handeling/restocking fee. Please consider you'll have to return all the products in their original packaging as well as all the included material (books, pamphlets, samples etc.) that came along with your order.
To return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
For more information see Terms & Conditions.